Orders

Viewing and managing your orders.

Every order placed can be viewed quickly and in full detail.  You have the ability to print selected orders as wells as selected packing slips. Log in to your site and from the main menu got to My Shop and select View Orders.

How do I view orders?

To view your orders, place your mouse over ‘My Shop’ in the admin bar and click on ‘View Orders’. This will open the ‘List orders’ page where you will see all your orders.

NOTE: Please note that if an order status is ‘Pending’, payment for this order is not complete and the order should not be fulfilled. If payment for an order has been completed the order status will be ‘Completed’.
Please also note that Shipping Address may differ from the customer’s Billing Address.

How do I print orders?

    1. Place your mouse over ‘My Shop’ on the admin bar at the top of any page and scroll down to ‘View orders’. This will open the ‘Listing orders’ page.
    2. To nominate an order (or orders) for printing, click on the small box to the left of each order. This will place a tick in the box. Once you have ticked the boxes for any orders you would like to print, click on the ‘Print selected orders’ button at the top of the ‘Listing orders’ page.

How do I print packing slips?

    1. Place your mouse over ‘My Shop’ on the admin bar at the top of any page and scroll down to ‘View orders’. This will open the ‘Listing orders’ page.
    2. To nominate an order (or orders) which require a packing slip, click on the small box to the left of each order. This will place a tick in the box. Once you have ticked the boxes for any orders you would like to print, click on the ‘Print selected packing slips’ button at the top of the ‘Listing orders’ page.