Miscellaneous

How do I use Worldpay to take payments?

How to use Worldpay to take payments

1. Setup an account with Worldpay
2. in ORS:On: Enter your credentials in the orson admin under General -> Settings
Set “Enable Worldpay” to on.
Set “WorldPay account” to  your installation ID (typically an 8 digit number)
3. in Worldpay: Log in to the Worldpay Merchant Interface
Select Installations from the left hand navigation
Choose an installation and select the Integration Setup button for either the PRODUCTION environment

* Set “Payment Response enabled?” to Yes
* Set “Enable the Shopper Response” to Yes
* Set “Payment Response URL” to: <wpdisplay item=MC_callback>

Then click save. You should get a message like:

SUCCESS: Payment Response enabled? set to yes
SUCCESS: Enable the Shopper Response set to yes
SUCCESS: Payment Response URL set

Now you are ready to start taking payments into your live account.

NOTE:  Only Level100 and above accounts have these options.

How do I show a holding page?

When customers visit your website you can show a holding page rather than your homepage until your website is ready to be viewed by the public.

1. When logged in go to Settings then General.
2. Scroll down to ‘Show holding page’ and click on ‘Edit to the right’. This will open the ‘Editing config’ page
3. Click on the small box under ‘Show holding page’ to add a tick. When this is set to yes (ticked), visitors to your site (who are not logged in as admin) will see a holding page rather than your homepage.
4. Once this tick is added, click on the ‘Update’ button to save the change.

NOTE: To log back into your admin section and see the rest of your site, go to http://yoursubdomain.orson2.com/admin.

How do I change from a holding page to my home page?

When customers visit your website you can show a holding page rather than your homepage until your website is ready to be viewed by the public. If you have set up a holding page and wish to change this status back to show your home page please follow the instructions below.

1. When logged in go to Settings then General.
2. Scroll down to ‘Show holding page’ and click on ‘Edit to the right’. This will open the ‘Editing config’ page
3. Click on the small box under ‘Show holding page’ to remove the tick. When this is set to no (unticked), visitors to your site will see your homepage rather than a holding page.
4. Once this tick is removed, click on the ‘Update’ button to save the change.


How do I get a Full Design Package or Ready-to-go Design?

If you are on a Free Trial and would like to proceed to either a Full Design Package or Ready-to-go Design, please do the following:

1. Log in to your shop and using the Admin Tools Menu and the top of the page, select My Shop -> My Account.

2. In the My Account page Please read and accept our Terms of Service.

3. Select your Subscription package and click the Sign Up Now button. This is based on your anticipated Monthly Sales transactions. If you are not sure how many transactions you will have, select Level 50 – the basic level.

4. You will be taken to a 2CO page – the company who handle our secure subscriptions. Please enter your payment details.

5. Send an email to al@solafirma.com  or call us on 0141 611 5081 and a member of out team will talk you through the next stages.

How do I add a link to another page or website?

You can add links throughout your website. The use,  purpose and location of links varies. Links may be included within the main body of text, underneath or above images, as a list, it’s up to you.

There are three different types of link you can add. These are:

Link to a page on site.
Link to a web address (on site or external)
Link to an email address

  1. To link to a page on site go to the category, subcategory or page that you would like to add the link to.
  2. Click on the exact location within the column of the that you would like to add a link to.
  3. Enter the link as you would like it to appear to your customers.
  4. Drag your mouse across the link to highlight it then click on the link symbol. This will open the ‘Add link’ window.
  5. Click on the circle to the left of ‘Page on site’. This will highlight the circle and show a drop down menu to the right. Click on the arrow and scroll down and release the mouse on the page that you want to link to.
  6. Click on the box to the right of ‘2. Text to display:’ and check that the text is as you would like your customers to view it.
  7. If you would like the web address to open in a new window click on the ‘Open in a new window’ box.
  8. When you are happy with the selection click on the ‘Add link’ button at the base of the ‘Add link’ window.
  9. Scroll down the page and click on the “Update’ button if it is a category or or subcategory or click on the ‘Update page’ button of it is a page you are adding the link to.


To
link to a web address go to the category, subcategory or page that you would like to add the link to.

  1. Click on the exact location within the column that you would like to add a link to.
  2. Enter the link as you would like it to appear to your customers.
  3. Drag your mouse across the link to highlight it then click on the link symbol. This will open the ‘Add link’ window.
  4. Click on the circle to the left of ‘Web address’. This will highlight the circle and open a box to the right. Enter the entire web address, for example,  http://www.orson2.com/
  5. Click on the box to the right of ‘2. Text to display:’ and check that the text is as you would like your customers to view it.
  6. When you are happy with the selection click on the ‘Add link’ button at the base of the ‘Add link’ window.
  7. Scroll down the page and click on the “Update’ button if it is a category or or subcategory or click on the ‘Update page’ button of it is a page you are adding the link to.


To
link to an email address go to the category, subcategory or page that you would like to add the link to.

  1. Click on the exact location within the column that you would like to add a link to.
  2. Enter the link as you would like it to appear to your customers.
  3. Drag your mouse across the link to highlight it then click on the link symbol. This will open the ‘Add link’ window.
  4. Click on the circle to the left of ‘Email address’. This will highlight the circle and open a box to the right. Enter the email address you are linking to.
  5. Click on the box to the right of ‘2. Text to display:’ and check that the text is as you would like your customers to view it.
  6. When you are happy with the selection click on the ‘Add link’ button at the base of the ‘Add link’ window.
  7. Scroll down the page and click on the “Update’ button if it is a category or or subcategory or click on the ‘Update page’ button of it is a page you are adding the link to.

How do I change my password?

    1. Place your mouse over ‘Settings’ on the admin bar and choose ‘Change password’. This will open the ‘Change passwords’ page.
    2. On the far left you will see ‘Old Password’. Click on this box and enter your existing password.
    3. Next enter the new password into the ‘New password’ box.
    4. Confirm the new password it by re-entering it into the ‘Confirm New Password’ box.
    5. If you definitely want to proceed with the change, click the ‘Change’ button. The new password will now be valid.  You will remain logged in to the admin area. Remember to keep a note of your new password safely.

How do I log out?

To log out click on ‘Logout’, which is on the far right of the admin bar. You will be asked  ‘Are you sure you want to log out?’.
If you are sure click the OK button. You will now be logged out. If you are unsure or do not wish to log out click the Cancel button.